Contact
Questions about a frame, a fit, or an order already on its way — we answer everything ourselves.
fadlgroup.co@gmail.com
We reply within [NUMBER] business days.
Phone and WhatsApp
[PHONE NUMBER]
[DAYS], [OPENING HOURS]
Where we are
[STREET ADDRESS]
[CITY], Egypt
Before you write in
- Tracking an order? Have your order number ready — it is in your confirmation.
- Returning something? Read the Refund Policy first, then email us with your order number and a photo. Please do not send anything back before we confirm.
- Delivery questions? Timings and coverage are in the Shipping Policy. All orders are cash on delivery — you pay the courier at your door.
- Prescription lenses? Our optical frames ship with clear demo lenses, ready for any optician to fit. We do not fit lenses ourselves.
Use the form below and we will come back to you at the address you give.